Shipping and Return
Free Two-Day Shipping
Gin & Grace offers complimentary two-day insured FedEx, USPS and UPS shipping on all orders within the U.S. Shipments to Alaska, Hawaii, U.S. territories, and APF/FPO/DPO addresses take additional time. Gin & Grace is not responsible for delays caused by weather, the actions of the shipping company, or circumstances beyond our control.
We offer one free ring size exchange within 30 days of initially receiving the order. In order to exchange a ring for a different size, please email us with the Order Number and size you would like and we will reply back with the proper exchange instructions.
Free US Shipping and Return Policy
We offer a 30-day return policy. If you are not fully satisfied with your purchase, you may return the item for a refund or exchange within 30 days of purchase.
For All The Returns
· Your item must be placed back into its original packaging and have the return tags intact prior to shipping back to us.
· Your original shipping costs are non-refundable, but the return shipping is free.
· We endeavor to process your return within 5 days of receiving your item back.
. and must be returned in the original gift box.
Our Returns Policy
We offer free returns for unused items within 30 days of item delivery. Items must have their return tags intact, be in their original condition and returned inside their packaging. We reserve the right to reject any returns that do not meet these conditions; in the case that such items are returned, we will return these items to you. Defective or faulty items should be returned inside their original packaging where possible. All items returned will be refunded to your original payment method.
We make every effort to inspect all items before shipping, however, if your item has arrived damaged or defective; please let us know right away. We cannot be responsible for damage caused by misuse or mistreatment of jewelry. Jewelry is delicate and should be treated as such. If you have any questions or concerns regarding your return or exchange, please feel free to send us an email at support@gin&Grace.com